Our team — American Cash Awards
Claims & fulfillment

Our team

The people who verify claims, confirm prize details, and work with winners from official notification through fulfillment. No purchase or fee is required at any step.

Albert Johnson

Albert Johnson

Claims Manager

Leads winner verification and is the primary contact after a claim code is confirmed. Coordinates prize details with fulfillment and compliance.

Margaret Hale

Margaret Hale

Director of Prize Fulfillment

Oversees payout scheduling and documentation once a claim has been verified. Ensures winners receive their prize according to official rules.

David Chen

David Chen

Compliance & Official Rules

Reviews each promotion’s official rules, eligibility, and claim deadlines. Confirms that no purchase or fee is required to claim a prize.

Priya Shah

Priya Shah

Winner Services Lead

Handles phone and written questions from claimants, including name and code verification support during posted service hours.

Robert Ellis

Robert Ellis

Sponsor Relations

Works with participating sponsors so verified winners are connected to the correct promotion and prize record.

Elena Vasquez

Elena Vasquez

Claims Specialist

Reviews submitted claim forms, matches letters to claim codes, and prepares files for Albert Johnson’s verification team.